Privacy Policy of Emerald Vision Television Limited

Effective Date: 22 July 2026

1. Introduction and Company Information

This Privacy Policy explains how Emerald Vision Television Limited collects, uses, discloses, stores, and protects personal data in connection with its television broadcasting, production, distribution, digital services, websites, applications, advertising, and related business operations.

Data Controller: Emerald Vision Television Limited

Registered/Business Address: Emerald Vision TV, 12 Sir John Rogerson's Quay, Dublin 2, D02 H3C6, Ireland

Email: [email protected]

Phone: +353 1 517 8462

We are committed to handling personal data in a lawful, fair, transparent, and secure manner. This Privacy Policy applies to personal data processed in the course of our television business and related services, unless a separate privacy notice applies.

2. Data Collection and Processing

We may collect and process the following categories of personal data, depending on how you interact with us:

• Identity data: name, username, title, date of birth, and similar identifiers.
• Contact data: email address, postal address, telephone number, and other communication details.
• Technical data: IP address, device identifiers, browser type, operating system, log data, and access times.
• Usage data: viewing activity, page visits, clickstream data, preferences, and interaction with our content or services.
• Profile data: account settings, subscriptions, interests, language preferences, and content preferences.
• Marketing and communication data: consent preferences, opt-in/opt-out status, and responses to campaigns.
• Financial and transactional data: payment information, billing details, invoices, and subscription records where applicable.
• Content and submissions: messages, feedback, competition entries, applications, photos, videos, or other materials you provide.
• Broadcast and production-related data: information collected when you participate in filming, interviews, audience programs, or other production activities.

We collect personal data directly from you, automatically through our websites or digital services, from our service providers, and where lawful, from third parties such as advertisers, analytics providers, broadcasters, distributors, and public sources.

We may also process personal data in connection with television production, audience engagement, advertising delivery, regulatory compliance, fraud prevention, and service improvement.

3. Purpose of Data Processing

We process personal data for the following purposes:

• to provide and operate our television services, websites, applications, and digital content;
• to manage subscriptions, registrations, accounts, and customer support;
• to produce, schedule, distribute, and promote television and related media content;
• to communicate with viewers, partners, contributors, suppliers, and other stakeholders;
• to personalize user experience, content recommendations, and service offerings;
• to conduct analytics, audience measurement, research, and service improvement;
• to process payments, billing, and contractual transactions;
• to comply with legal, regulatory, accounting, and broadcasting obligations;
• to protect our business, systems, users, and content from misuse, fraud, or security incidents;
• to administer competitions, promotions, surveys, and campaigns;
• to send marketing communications where permitted by law or consent has been obtained;
• to establish, exercise, or defend legal claims.

4. Legal Basis for Processing

Where applicable law requires a legal basis, Emerald Vision Television Limited relies on one or more of the following:

• Consent: where you have given clear consent for specific processing activities, such as certain marketing communications or optional cookies.
• Contract: where processing is necessary to perform a contract with you or to take steps at your request before entering into a contract.
• Legal obligation: where processing is necessary to comply with legal or regulatory requirements.
• Legitimate interests: where processing is necessary for our legitimate interests or those of a third party, provided your rights and freedoms do not override those interests.
• Vital interests: where processing is necessary to protect someone’s life or physical safety, in rare and exceptional circumstances.
• Public interest or official authority: where applicable to our broadcasting, regulatory, or statutory functions under relevant law.

Where we process special category data or similarly sensitive information, we will do so only where permitted by law and with appropriate safeguards.

5. Data Sharing and Third Parties

We may share personal data with the following categories of recipients, where necessary and lawful:

• group companies, affiliates, and related business entities;
• technical service providers, hosting providers, cloud infrastructure providers, and IT support vendors;
• analytics, measurement, advertising, and audience research partners;
• payment processors, banks, and financial service providers;
• production companies, presenters, freelancers, contributors, and editors;
• distribution partners, broadcasters, content delivery networks, and platform operators;
• professional advisers, auditors, insurers, and legal counsel;
• public authorities, regulators, courts, and law enforcement agencies where required by law;
• third parties involved in a merger, acquisition, restructuring, or sale of assets, subject to confidentiality obligations.

We require third parties to process personal data only in accordance with our instructions, applicable law, and appropriate confidentiality and security obligations.

6. Data Transfer to Third Countries

Where personal data is transferred outside Ireland or the European Economic Area, we will take appropriate measures to ensure that the data receives a level of protection that is adequate and consistent with applicable law.

Such measures may include:

• transfers to jurisdictions recognized as providing adequate protection;
• standard contractual clauses or equivalent approved safeguards;
• binding corporate rules or other lawful transfer mechanisms;
• additional technical and organizational measures where necessary.

You may contact us for further information about cross-border data transfers and the safeguards we use, subject to any legal restrictions.

7. Storage Duration

We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods are determined by considering:

• the nature and sensitivity of the data;
• the purposes for which the data is processed;
• legal, tax, regulatory, and accounting obligations;
• limitation periods for potential legal claims;
• business and operational needs;
• whether you have withdrawn consent, where processing is based on consent.

When personal data is no longer required, we will delete, anonymize, or securely archive it in accordance with our retention practices and applicable law.

8. User Rights

Subject to applicable law, you may have the following rights regarding your personal data:

• Access: to request confirmation of whether we process your personal data and obtain a copy of it.
• Rectification: to request correction of inaccurate or incomplete personal data.
• Erasure: to request deletion of personal data in certain circumstances.
• Restriction: to request limitation of processing in certain circumstances.
• Data portability: to receive personal data you provided to us in a structured, commonly used, machine-readable format and, where technically feasible, to request transmission to another controller.
• Objection: to object to processing based on legitimate interests, public interest, or direct marketing.

You may also have the right not to be subject to decisions based solely on automated processing, including profiling, where such decisions have legal or similarly significant effects and where applicable law grants this protection.

To exercise your rights, please contact us using the details provided below. We may need to verify your identity before responding. We will respond within the time limits required by applicable law.

9. Withdrawal of Consent

Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

If you withdraw consent, we may no longer be able to provide certain services or features to you. To withdraw consent for marketing communications, you may use the unsubscribe mechanism provided in the message or contact us directly.

10. Right to Complain

If you believe that our processing of your personal data infringes applicable law, you have the right to lodge a complaint with the relevant data protection supervisory authority.

Without prejudice to any other administrative or judicial remedy, you may also contact us first so that we can address your concerns directly.

11. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, loss, destruction, or misuse.

These measures may include:

• access controls and role-based permissions;
• encryption and secure transmission methods where appropriate;
• system monitoring, logging, and intrusion detection;
• backup and disaster recovery procedures;
• staff confidentiality obligations and training;
• vendor due diligence and contractual safeguards;
• periodic review of security policies and incident response procedures.

However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security, but we take reasonable and proportionate steps to reduce risks.

12. Contact Information

If you have any questions, requests, or concerns regarding this Privacy Policy or our data processing practices, please contact:

Emerald Vision Television Limited
Emerald Vision TV, 12 Sir John Rogerson's Quay, Dublin 2, D02 H3C6, Ireland
Email: [email protected]
Phone: +353 1 517 8462

You may use these contact details to exercise your data protection rights, make an inquiry, or submit a complaint regarding our handling of personal data.

13. Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, services, legal requirements, or operational needs.

When we make material changes, we will take reasonable steps to notify you, such as by posting the revised policy on our website or by other appropriate communication methods.

The updated version will become effective on the date stated in the revised policy unless otherwise indicated. We encourage you to review this Privacy Policy periodically to stay informed about how Emerald Vision Television Limited processes personal data.